Returns
Your gown is made especially for you to your measurements. As such, we are unable to offer returns or exchanges. Multiple fittings take place throughout the creation process to ensure that such a need does not arise. There are limited opportunities to significantly change previously agreed design elements of your gown. Should changes of this nature arise you may be required to pay any difference in price for materials and labour.
In the unfortunate event that you require the creation of your gown to cease prior to its completion, you will be required to pay the associated costs of all materials purchased specifically for your gown and the labour incurred up to the point of cessation.
Refunds
Refund of your deposit will only be made if you have chosen to cancel the creation of your gown prior to materials being purchased and work commenced.